About This Role

• Support Data Protection Manager with routine interactions with the Information Commissioner’s Office, and where appropriate, in relation to breaches which potentially expose Diligenta, and/or its clients to public censure.
• Support the Data Protection Manager with managing the relationship with client Data Protection teams. Attend senior client forums to provide assurance on the systems and controls protecting their customer data.
• Manage the team of Data Protection Specialists, developing them to their full potential and ensuring complaint advice and support is provided to the business.
• Support the due diligence of new 3rd party suppliers in relation to data protection provisions and ongoing monitoring of systems and controls in place to protect employee and customer data.
• Promote corporate policy in relation to privacy overseeing business adherence to their requirements.
• Prepare and circulate Data Protection MI within Diligenta and to clients to support assurance requirements to implement and maintain DP owned policies and procedures and controls across Diligenta.
• Provide training, advice & guidance to senior management and staff as necessary.
• Oversee the advice to the business on the carrying out of a Data Protection Impact Assessment (DPIA) legislated for by the GDPR and DPA. Monitor business compliance.
• Supervise the provision of DP MI and trend analysis to the EMT, senior corporate committees, and clients.
• Where relevant actively support the delivery of GDPR compliant Migrations to BaNCS. Advise the migration programmes and clients accordingly.

• A credible influencer of senior management, able to propose and implement compliant solutions with the required level of personal impact.
• Able to represent their function at corporate committee level project meetings, forums, other committees and in other general meetings with both clients and internally
• Able to build and maintain strong relationships with clients
• Sound technical generic knowledge of the ICO and FCA requirements
• Sound knowledge of business processes, financial products and requirements for relevant business units(s)
• Experience of working in a project environment or project management
• Able to work independently and with minimum supervision
• Proactive, communicative, pragmatic and methodical approach

The hiring manager to contact is: Siobhan Crumplin The HM email is: Siobhan.Crumplin@diligenta.co.uk

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