About This Role

• Execute business analysis with business, IT and strategic partners on large/complex projects to identify, understand, challenge and agree requirements.
• Recommend the best method of achieving the required business outcome via the application of a wide range of analytical tools and techniques, including process mapping, re-engineering, gap analysis, statistical/database analysis and prototyping; and make clear recommendations based on sound analysis of options
• Provide input to the establishment of innovative business solutions to meet strategic, tactical and operational requirements, typically with an impact across multiple business units
• Interprets legislative and regulatory changes, assessing the wider impact on business procedures and in designing business solutions to ensure compliance with externally driven timeframes
• Evaluate and assess the costs and the potential impact on the expected return on investment of proposed solutions, considering both technical limitations and operational impacts. Make recommendations providing thorough and well-reasoned justification, with reference to the business drivers and business case.
• Be responsible for performance management of Business Analysts, supporting their development and training needs
• Mentors and coaches’ others (not just analysts). Identifying and building on opportunities for continuous learning.  Actively promotes knowledge sharing and is familiar with all internal knowledge repositories/sources.  Directs, seeks and share knowledge sources. 
• Produces clear and effective documentation of both a detailed and descriptive nature, using graphical and statistical information in an intelligent way to communicate requirements, business solution options and feasibility assessments to different stakeholder audiences
• Support business acceptance testing activities, ensuring that Testing Strategy/Plans are fit for purpose and providing a central escalation point for any queries and issues arising from the Testing Team
• Contribute to the ongoing development of the Analysis & Design Services practice as a centre of excellence and to the wider objectives of Diligenta Change, taking a proactive responsibility for identifying and progressing improvements

• Educated to degree level in business, analytical or other relevant discipline, or having equivalent experience
• Understand the financial services industry, ideally L&P but wider FS acceptable.
• Strong Business Analyst experience (2yrs + in the role/industry)
• Possess strong interpersonal skills
• Hold or is working toward a financial services professional qualification (e.g. ISEB) and demonstrate a track-record in individual, personal skill and career development
• Good understanding of differing operating models and the effect his can have on the cost effectiveness of solutions. Good understanding of IT Systems I.e. must understand the architecture and the impacts consequences of the solution/design on that
• Experience of a wide range of project methodologies and approaches
• Experience of applying a range of techniques to gather, sort and format data for detailed analysis and to present the result in an unambiguous manner; appreciation of best practice for different types of analysis
• Experience of a wide range of elicitation techniques to capture business requirements across the organization ensuring that those requirements are validated against operational needs and priorities
• Proficient in a wide range of information/data presentation techniques, including the standard MS software applications and process modelling tools (e.g. Visio)

The hiring manager to contact is: Lisa Stewart Email: Lisa.Stewart@diligenta.co.uk

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